Billing (4)
Billing related questions and answers
OS installation (4)
Question and answer to OS installation problems
Pre-sales (11)
Questions you might have before committing to our service
Are there any restrictions I should be aware of?
Please refer to our terms of service. For example the following is not allowed with our VPS...
What OS do you provide?
The list of ISOs available will change often, so if you don't see the distribution you need,...
How do I update my credit card information?
In order to update your credit card details, please login to your Client Area:...
Are your VPS accounts managed or self-managed?
All of Qenox's VPS accounts are self-managed (also referred to as unmanaged).A self-managed VPS...
Can I upgrade/downgrade my account later?
While you are hosted at Qenox, you are free to upgrade or downgrade your account at anytime. If...